Overview In this role you design and deliver high-quality learning solutions that improve performance and capability, integrating SME input and business needs into structured, accessible experiences. You will work with learning partners to shape content and ensure accuracy, quality, and delivery readiness across the learning lifecycle. You'll apply adult learning, accessibility, and AI-enabled tools to enhance speed and impact, continuously refining solutions with feedback and data. This position offers opportunities to influence learning across modalities and contribute to a culture of continuous improvement.
Compensation / Benefits- Healthcare (medical, dental, vision)
- Life insurance
- Disability insurance
- Parental leave
- 401(k) retirement plan
- Paid vacation and holidays (varies by tenure)
Responsibilities- Design, build, and update learning assets using approved templates and standards to ensure clarity and consistency
- Translate SME input and business requirements into structured learning experiences (courses, modules, job aids, practice activities)
- Apply adult learning principles, accessibility standards, and inclusive design across deliverables
- Collaborate with Learning Consultants, facilitators, and stakeholders to align solutions with needs
- Participate in reviews and quality checks to ensure readiness before launch
- Support alignment between design intent and delivery with facilitators and learning partners
- Maintain documentation and version history in approved systems
- Identify gaps and opportunities and contribute to solution refinement
- Review learner feedback and data to improve effectiveness
- Use AI-enabled design tools to accelerate development and improve quality while applying QA to AI outputs
- Stay current with evolving design practices and tools
- Share knowledge and best practices to strengthen team capability
- Support onboarding and continuous improvement efforts
- Apply strong communication and partnership skills and adapt to new technology and faster design cycles
Key requirements- Five or more years of experience in instructional design or related field
- Advanced proficiency with authoring tools and comfort with AI-enabled tools for drafting and tagging
- Strong grasp of adult learning principles and scenario-based design
- Ability to facilitate with SMEs and manage stakeholder feedback
- Proficiency with accessibility practices (WCAG) and ability to review and remediate content
- Ability to interpret dashboards/analytics and iterate based on performance insights
- Familiarity with LMS and LXP platforms and designing within platform constraints
- Strong communication and collaboration skills
- strong communication
- collaboration
- feedback handling
- authoring tools
- AI-enabled design and tagging tools
- accessibility (WCAG)
