Document Administration - Title Specialist III (On-site)

In this role, you ensure clear chain of title for loans serviced by Newrez/SMS by reviewing and preparing mortgage documents. You will collaborate with borrowers, investors, and partners to abstract land records and ensure documentation aligns with investor guides and servicing rules. You'll troubleshoot issues, advise on potential risks, and maintain expert knowledge of systems and title processes. This is a hands-on, leadership-adjacent position with a focus on accuracy, compliance, and timely delivery, enabling smooth servicing operations.

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) retirement plan with employer match
• Paid parental leave
• Tuition and certification reimbursement
• Volunteer time off and CSR programs

• Review and abstract land records, title reports, and related documents to perfect security interests or transfer ownership
• Identify and prepare required documents (e.g., Lien Release, Assignments of Mortgage, Allonges) across complex loans
• Ensure documents meet standards and SLAs, reviewing for thoroughness and accuracy
• Handle inquiries from vendors, investors, and Portfolio Managers professionally and promptly
• Monitor daily task queues and exception reports to meet workflow SLAs
• Update/analyze actions and follow-ups in all relevant systems
• Prepare reporting for management, investors, and vendors
• Execute bulk updates in MERS and audit MERS-related processes and authorities
• Review and process exception reporting during inventory and check-in/check-out
• Conduct monthly inventory audits with custodians and file centers
• Perform related duties as assigned by supervisor

• 5+ years in Document Administration in Mortgage Servicing or related field
• Advanced knowledge of mortgage servicing, originations, and related laws
• Strong familiarity with MERS, servicing systems, image repositories, and related tools
• Excellent written and verbal communication, and professional relationship-building with vendors and colleagues
• Ability to manage confidential material ethically and maintain data integrity
• Proficient in MS Office (Word, Excel, Outlook) with ability to perform advanced Excel tasks

• strong interpersonal skills
• professional communication
• time management
• MERS system administration
• Mortgage servicing systems
• Abstracting land records