Overview As Area Service Sales Leader, you translate North America service strategy into local market action to drive profitable growth in HVAC services. You partner with Area and market leaders to boost service volume, recurring revenue, retention, and margin, acting through influence rather than direct reports. You lead a consistent sales cadence, align teams, and use data to spot risks and scale best practices. This role offers impact across markets with a clear operating rhythm and cross-functional collaboration.
Compensation / Benefits- bonus plan
- competitive benefits package
- salary range (disclosed)
Responsibilities- Translate growth strategy into market priorities and execution plans
- Deliver the Area operating plan for service volume, revenue, margin, and retention
- Ensure executable growth priorities at market level with defined roles and accountability
- Diagnose performance gaps and align corrective actions with leaders
- Lead weekly, monthly, and quarterly service sales management cadence
- Drive pipeline sufficiency, opportunity quality, and CRM adoption
- Strengthen forecast accuracy using performance data to identify risks
- Build relationships with key customers and executive stakeholders to accelerate growth
- Drive new service bookings, renewals, and lifecycle value selling
- Collaborate with service operations to increase service attachment across the customer lifecycle
- Coach and enable Market GMs and sales teams through influence, not direct authority
- Support onboarding, account planning, and leadership standard work
- Assess seller capacity and development needs, recommending targeted actions
- Act as the service sales coordination point among Area leadership and partners
- Partner with service operations to align growth with capacity, quality, and execution readiness
- Collaborate on commercial strategy adoption and program/tool rollout
- Own outcomes with accountability, safety, and integrity across the Area
- Remove obstacles for customers using market data and field insight
- Promote continuous improvement and structured problem solving across markets
- Maintain operating rhythm for priorities, intervention, and learning
- Use CRM data and forecast discussions to focus on opportunities
- Coach on observable sales behaviors to turn strategy into repeatable execution
- Maintain steady cadence to support timely action and learning across markets
Key requirements- Bachelor's degree in business, engineering, a technical discipline, or equivalent experience
- 10+ years in HVAC/building systems/technical services or complex B2B sales with multi-market growth leadership
- Track record of service sales growth, recurring revenue, profitability, pipeline health, and forecast accuracy
- Strong knowledge of commercial HVAC service offerings, planned service agreements, and CRM-enabled sales management
- Ability to lead through influence and drive accountability without direct reports in a matrixed org
- Experience onboarding, coaching, and developing sales talent and succession planning
- Credible communication with executive customers and senior leaders
- Strong financial acumen, analytical skills, problem solving, change leadership, and learning agility
- Willingness and ability to travel within the Area as needed
- Influence without authority
- Strategic thinking
- Cross-functional collaboration
- CRM-enabled sales management
- Forecasting and pipeline management
- Opportunity coaching and account planning
