Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
Maintains control of database including: entering new contracts; updating existing contract information; processing contract renewals; insuring integrity of product descriptions, prices, and data within the contract database.
Generates expired contract and warranty lists with follow-up to site management; Generates transaction file and maintains edit report for billing; and produces special contract reports for various customers.
Coordinates contract administration quality goals and reporting.
Responds to customer and internal inquiries concerning contracts; Acts as a liaison between company and subcontractors.
Negotiates contract with customer or bidder; Requests or approves amendments to or extensions of contracts; Prepares bids, process specifications, test and progress reports, and other exhibits that may be required; Reviews bids from other firms for conformity to contract requirements and determines acceptable bids; Provides input for contract function budget.
Resolves invoicing grief with Accounting.
Trains new employees on contract functions.
Participates in Service/Quality Initiative; continually improves and quantitatively monitors processes.
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
Bachelor's degree in related field and 2 years related experience or equivalent combination of education and experience
Proficient with Microsoft Office products, including Outlook, Word, Excel, and PowerPoint
Excellent customer satisfaction, communication, and organizational skills
Efficient learner with ability to handle pressure as required for customer satisfaction
High level of accuracy required for critical customer contract equipment and billing specifications
Desirable KSAs:
Ability to read and interpret documents, maintenance instructions, and procedure manuals
Previous experience with direct customer contact
Strong interpersonal and presentation skills
Competencies:
Communications
Customer Focus
Personal Discipline
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.
Pay Range $67,151.83 $85,881.27 USD
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here. ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
