Overview As Lead, Recruiting Process Transformation, you will shape how hiring works across recruiting operations and candidate experience. You'll define a multi-year roadmap to simplify, standardize, and automate workflows, partnering with cross-functional teams to scale processes. You'll leverage Lean, service design, and automation to reduce friction and improve outcomes for candidates and hiring teams. This role combines strategy, tech, and people leadership to deliver measurable improvements and strong governance.
Compensation / Benefits- competitive base pay
- benefits
- equity (RSUs)
- hybrid role with in-office expectations
- onsite days (2-3 days per week)
- Total Rewards philosophy
Responsibilities- Lead the multi-year strategy to transform recruiting processes and identify friction points across requisition to onboarding handoff.
- Redesign workflows using Lean, service design, and automation principles.
- Partner with technical teams to leverage AI and tooling (e.g., InviteOS) to boost efficiency in recruiting.
- Build business cases quantifying impact and ROI; prioritize initiatives by impact and scalability.
- Define, track, and report recruiting metrics with Recruiting leadership; diagnose KPIs and drive improvements.
- Implement technology-enabled improvements with People Technology; evaluate AI-native platforms and integrations (Greenhouse, scheduling tools).
- Oversee Recruiter Operations and Candidate Experience teams; ensure governance, compliance, and SLA achievement.
- Lead and develop managers and ICs; foster continuous improvement and candidate-centric culture.
- Influence senior stakeholders across Recruiting, People Tech, Finance, IT, Security, and Legal to align priorities.
Key requirements- 10+ years in Recruiting Operations, Talent Acquisition Operations, Business Operations, Process Excellence, or related fields
- 5+ years leading managers and operational teams
- Experience delivering enterprise-scale process transformation
- Experience managing recruiting operations or candidate experience teams
- Strong understanding of recruiting tech ecosystems (Greenhouse or comparable ATS, sourcing tools, scheduling/case management platforms)
- Experience applying Lean, Six Sigma, BPM, or operational excellence methodologies
- Strong analytical skills using metrics to drive decisions
- Proven ability to influence senior leaders and manage stakeholders without direct authority
- Excellent executive communication and stakeholder management skills
- Executive communication
- Stakeholder management
- Change leadership
- Greenhouse
- InviteOS
- AI-enabled recruiting automation
