Overview As a Sales Engineer for the Texas territory, you bridge customers and our ThousandEyes platform to demonstrate business value during opportunities and trials. You partner with sales to educate prospects, highlight use-cases, and accelerate growth through awareness and technical advocacy. You will craft demonstrations, architect deployments, and contribute to content and events that showcase our AI-powered digital experience assurance. This role blends customer impact with cross-functional collaboration in a fast-moving team.
Compensation / Benefits- medical, dental and vision insurance
- 401(k) with Cisco matching
- paid parental leave
- paid time away (vacation, holidays, sick leave)
- stock-based compensation (RSUs) maybe eligible
- volunteer days
Responsibilities- Support the technical sales process with prospecting and opportunity uncovering
- Demonstrate solutions and showcase capabilities and use-cases
- Build trusted advisor relationships with customers and support trial deployments
- Scope and architect deployment solutions for customers
- Present to decision-makers during trial wrap-up meetings
- Contribute to demonstration materials and factual content for industry topics
- Collaborate with Marketing, Product Management, and Engineering to share feedback and shape strategy
- Coordinate with Customer Success for post-sales support and customer enablement
- Participate in team meetings, quarterly reviews, and internal beta programs
- Engage in events, trade shows, and content creation (blogs, white-papers)
Key requirements- 8+ years of Solutions Engineering experience
- Experience with application and network protocols (HTTP, DNS, TCP/IP, BGP)
- Experience designing, deploying, troubleshooting, or supporting app and network infrastructure
- Experience with unified communications technologies or solutions
- Experience with application and network performance analysis solutions
- Excellent technical presentation and demonstration skills
- Strong stakeholder management and relationship-building
- Ability to work cross-functionally with Sales, Marketing, Product, and Customer Success
- Packet analysis of network and application protocols (preferred)
- Scripting experience (Python, Perl, or JavaScript)
- Experience troubleshooting Apple, Linux, and Microsoft operating systems
