Job DescriptionJob Description
Benefits:- 401(k)
- Bonus based on performance
- Company parties
- Employee discounts
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
Assistant Spa Director
At Heights Wellness Retreat Boerne, we believe that wellness is not a luxury-it's a lifestyle. Our Retreats are
thoughtfully designed to nourish the body, mind, and spirit-offering guests a sacred space to rise to their
highest potential. We're the only wellness destination that combines premium massage and skincare
therapy with innovative hands-free therapies under one roof.
We're seeking a proactive, passionate, and detail-driven Assistant Spa Director to support the daily
operations of our retreat. In this role, you'll report to the Spa Director and help ensure operational
excellence, team development, and five-star guest experience in alignment with our brand promise:
Join a Retreat that's Redefining Wellness!
Why You'll Love It Here:
• Beautiful, tranquil retreat environment
• Innovated therapies - Halo Salt Therapy, Infrared Sauna, Cryotherapy, Lymphatic Drainage
Technology and more
Company Perks
• Steady Book of Business
• Professional and Safe Environment
• 401k & Wellness Reimbursement
• Paid Time Off
• Free Monthly Services
• Paid Training, Employee Discounts, and more
• Competitive Pay includes tips, commission, and bonus opportunities
Schedule/Expected work hours
• 6-8-hour shifts
• Must be able to work varied shifts to include evenings, weekends and holidays.
Responsibilities
• Champion the Cloud 9 Wellness Experience, ensuring each guest receives personalized care from
arrival to departure.
• Promote the therapeutic and wellness benefits of massage, skincare therapy, and touchless services.
• Partner with the Retreat Director on membership strategy, including overcoming obstacles and
building rapport within the team.
• Foster meaningful connections that empower guests on their wellness paths.
• Resolve guest concerns with empathy, professionalism, and alignment to brand tone.
• Assist with recruitment, hiring, training and developing and retaining team members.
• Facilitate front desk associate training and coaching with role-playing to support membership
sales.
• Support Membership Retention
Qualifications
• Minimum one year of experience sales.
Required
• Must be full-time 5 days a week.
• Minimum of one year of leadership experience.
Required • Working knowledge of Zenoti or similar spa management software is preferred.
• Familiarity with operating standards in a branded or franchise environment is preferred.
• Excellent at guest communication.
Required • Excellent at building team culture.
Required Company Overview - At Heights Wellness Retreat, we believe wellness starts from within-and that
includes our team. We're more than just a spa; we're a sanctuary dedicated to nurturing not only our
guests' journeys, but our team members' personal and professional growth. When you join Heights
Wellness Retreat, you're not just starting a job-you're joining a movement dedicated to lifting others
and yourself. Let us help you rise to your full potential.
Core Values
• Anything is Possible
• Lead with Heart
• Purpose over Pride
• Fiercely Obsessed with Succes
