Job DescriptionJob Description
Benefits:- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
ABOUT OUR AGENCY:
I opened my agency in 2011 and currently lead a team of five. Before becoming an agent, I spent four years as a State Farm team member, giving me firsthand experience with the business and a strong appreciation for the role a great team plays in an agency's success.
Outside of work, I'm a proud wife and mother of two and a graduate of Western New Mexico University. I'm also a big animal lover and enjoy spending time with my fur babies. My daughter attends Texas Tech University, and my son is a Tarleton State University graduate.
Being part of our community is very important to me. Our agency regularly participates in local events, and I'm also actively involved with my church. Building relationships and supporting the people around us are values that carry into how we serve our customers and work together as a team.
Our agency offers health, vision, and dental benefits, a Simple IRA retirement plan, licensing reimbursement, and a strong commitment to work-life balance. Team members also have opportunities to earn both monthly and annual performance-based bonuses.
Our office has a positive, supportive environment built around strong teamwork. I'm looking for a go-getter who enjoys working with people, leads with integrity, and genuinely wants to contribute to the team's success. If you're personable, motivated, and looking for an office where people support one another while working toward shared goals, we'd love to meet you.
ROLE DESCRIPTION:
Esmeralda Gutierrez - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES: - Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS: - Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
