L
Not Specified Permanent

San Francisco, California · USA job

Sr. Strategic Accounts Manager (Client Services)

Linqia

San Francisco, California

Job description

Overview

In this role you lead strategic, enterprise influencer campaigns for Linqia's brand clients, aligning media, creative, and influencer strategies with business goals. You partner with cross-functional teams to shape high-level objectives, optimize plans, and drive client satisfaction and repeat business. You act as a steward for both Linqia and the client, ensuring clear communication from pre-IO to launch. This position blends relationship management with strategic execution to deliver measurable outcomes at scale.

Responsibilities
  • Oversee client campaigns with focus on growth, efficiency, and excellent service
  • Meet business KPIs within signed IOs
  • Own the client experience and strive for long-term partnerships
  • Lead strategic channel planning with cross-functional partners (creative, brand success, sales, media investment)
  • Build and grow relationships with senior client stakeholders through influencer knowledge
  • Collaborate with internal teams to assess campaign performance against objectives
  • Stay informed on industry trends and share insights with the team
  • Identify revenue opportunities with key clients
Key requirements
  • 7+ years of client management and media/influencer experience in agencies
  • Demonstrated focus on customer delight and satisfaction
  • Passion for social media and platform dynamics; willingness to learn new channels
  • Entrepreneurial, self-motivated with ability to set deadlines and goals
  • Proven track record of client and team success
  • Experience communicating with high-level clients
  • Bachelor's degree; MBA preferred
  • Must reside in the San Francisco Bay Area and commute to SF office 3x/week
  • customer-centric mindset
  • excellent communication
  • relationship building
  • media planning and buying
  • influencer marketing
  • campaign performance analysis

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