T
Not Specified Permanent

Evanston, Illinois · USA job

Application Admin/Data Support Engineer

TEKsystems

Evanston, Illinois

Job description

Overview

Senior Application Administrator for a modern analytics environment built on Microsoft Fabric, Snowflake, Power BI, and Power Platform. You will join a collaborative team focused on stability, performance, and continuous improvement of data and analytics platforms. The role blends application administration with data platform support, troubleshooting, and operational excellence, delivering sustainable solutions at scale. This is a high-visibility position centered on operational excellence, incident management, and platform modernization, with opportunities to shape production deployments and lifecycle management.

Compensation / Benefits
  • Medical, dental & vision
  • 401(k) Retirement Plan
  • Life Insurance (Voluntary)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • PTO / Vacation / Sick Leave
Responsibilities
  • Administer and support Microsoft Fabric, Snowflake, Power BI, Power Platform, and related SaaS applications
  • Serve as primary point of contact for platform incidents, service requests, and support tickets
  • Troubleshoot Power BI refresh failures, connectivity, gateway, security/access, and Fabric incidents
  • Determine root causes and categorize incidents by Fabric, Snowflake, gateways, infrastructure, data quality, or application development
  • Escalate issues with detailed analysis and recommendations to development teams
  • Support administration and optimization of enterprise data platforms and analytics environments
  • Participate in infrastructure initiatives like server rebuilds, gateway modernization, end-of-life upgrades, and platform lifecycle management
  • Perform production deployments and support release management
  • Conduct code reviews for production-bound changes
  • Collaborate with BI developers, data engineers, and stakeholders to ensure reliability and performance
  • Drive sustainable solutions by addressing recurring issues and implementing preventative improvements
  • Monitor platform health, performance, availability, and operational metrics
  • Develop and maintain documentation, support procedures, and operational best practices
Key requirements
  • Understanding of data warehousing, analytics, and business intelligence concepts
  • Experience in production and operational support environments
  • Ability to perform root cause analysis and drive permanent corrective actions
  • Strong troubleshooting and problem-solving skills
  • Ability to work independently with minimal supervision
  • Excellent communication and customer-facing skills
  • problem-solving
  • independence
  • customer-facing communication
  • Microsoft Fabric
  • Snowflake
  • Power BI

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