Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• Life insurance
• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I've been a State Farm agent since 2011 and have worked with the company since 2005, but my commitment to serving others goes back much further. For over 30 years, I've been actively involved in my community - from volunteering with special needs athletes in the 90s to my current roles as a weather catastrophe volunteer and school district sponsor for both Bexar and Comal counties. Along the way, I've also spent time coaching wrestling and football, which taught me the value of teamwork, perseverance, and mentorship - qualities I bring into my agency every day.
Our office is proud to be bilingual in Spanish, allowing us to serve even more families in our community. I'm passionate about helping my team achieve their personal and professional goals while maintaining a strong sense of balance between work and family.
I offer my team comprehensive benefits, including a 401k, life insurance, and health coverage. More than anything, I strive to create an environment where people feel supported, valued, and inspired to make a difference in the lives of others. If you're motivated, caring, and eager to grow, this is a place where you can truly thrive.
ROLE DESCRIPTION:
Scott Haslam - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.