Overview In this role you will support two affordable housing communities in Oakland by handling day-to-day property operations, resident relations, leasing, and maintenance coordination under the Property Manager. You help ensure compliant operations and accurate resident records while contributing to community standards and tenant satisfaction. This position offers hands-on exposure to multi-site property management within a mission-driven nonprofit. You'll work with cross-functional teams to maintain safe, well-managed buildings and deliver great resident service.
Responsibilities- Provide administrative and operational support for two affordable housing communities
- Assist with leasing activities, applications, move-ins, move-outs, and lease renewals
- Collect and track rent payments and maintain accurate resident records
- Coordinate maintenance requests, work orders, vendor services, and unit inspections
- Support affordable housing compliance, recertifications, and resident documentation
- Respond to resident inquiries and help resolve tenant concerns
- Maintain property files, reports, and general office administration
- Assist with marketing vacancies and scheduling property tours
Key requirements- communication with residents and team members
- customer service orientation
- organization and administrative rigor
- problem solving and responsiveness
- attention to detail
