Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2022 and has quickly grown into a high-performing team of 11. Before becoming an agent, I spent four years as a State Farm team member and also bring an entrepreneurial background, which has shaped a strong focus on growth, performance, and building something meaningful.
I'm a graduate of the University of Illinois Chicago and moved to the U.S. from Ukraine in 2003. I have a background in competitive soccer and was set to play in college before an ACL injury - an experience that helped shape my resilience and drive. Outside of work, I'm passionate about music and am part of a DJ trio.
I'm highly motivated to build a lasting legacy through both my business and the people I work with. We stay actively involved in the community through The Bridge Community Church, the Norwood Park Chamber of Commerce, and ongoing local support and outreach.
For our team, we offer a 401(k), reimbursement for licensing costs, a strong focus on work-life balance, and extensive training and development programs. We also provide a supportive leadership style, team lunches, and the resources needed to help each team member succeed in a high-performance environment.
Our office culture is high-energy, driven, and purpose-focused. We're looking for go-getters who want more than just a job-individuals who are motivated to grow, stand out, and be part of building something bigger. If you bring urgency, personality, and a desire to succeed, this could be the right fit for you.
ROLE DESCRIPTION:
Maks Andronenkov - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.