Job DescriptionJob Description
Agency Overview
CJE SeniorLife is a leading provider of services for older adults, dedicated to enhancing quality of life through compassionate care, innovation, and community engagement. Guided by our mission to support older adults in living with dignity, purpose, and connection, we provide a comprehensive range of programs and services that meet the evolving needs of the communities we serve.
Role Overview
As a Receptionist at Weinberg Community, under limited supervision, greets and directs visitors and callers, and operates the telephone switchboard and security system.
What You'll Do
Essential Responsibilities:
- Opens and closes telephone system in the morning and evening.
- Responds to all visitors and callers in a pleasant, dignified, and respectful manner.
- Ensures that the evening, weekend, and holiday messages are appropriate.
- Keeps reception and waiting area stocked with appropriate forms and marketing materials so that the areas are ready for visitors.
- Uses computer calendar to identify meeting schedules and posts information.
- Understands CJE structure and procedures in order to direct visitors and callers to appropriate CJE personnel and programs.
- Communicates messages and other information to appropriate CJE staff.
- Distributes and collects job applications and routes to Human Resources. Interacts with job seekers in a manner that demonstrates CJE values.
- Performs administrative tasks including data entry, mailings, and processing paperwork.
- Assists in the development and implementation of office procedures.
- Coordinates activities with other CJE staff for effective and efficient service.
- Provides excellent internal and external customer service; listens and responds demonstrating the CJE values; understands and measures service needs and outcomes to ensure continuous quality improvement.
- Triages requests using good judgement in order to make certain customer is served by most appropriate service.
- Manages time appropriately.
- Attends trainings and staff meetings.
- Assists in scheduling reception coverage and trains back-up receptionists as needed.
- Performs other duties as assigned.
Compensation
$19.00 per hour; hourly, non-exempt.
Schedule (part-time and as needed; alternating every other weekend)
Saturday, 4:00 pm to 9:00 pm.
Sunday, 12:30 pm to 9:00 pm.
Union status
Membership in Service Employees International Union Local 73 is a requirement.
Education
- High school diploma or GED.
Experience
- One year of related work experience in an office environment.
Benefits for Part-time Roles
- Vacation and sick time off
- Competitive pay
- Retirement plan
- Opportunity to work in a mission-driven organization
- Supportive team environment
- Ongoing training and development
- Employee purchase discounts
- Employee assistance program
- Health club discounts
Equal Opportunities for Everyone
CJE SeniorLife is proud to be an Equal Opportunity Employer and welcomes applicants of all backgrounds, experiences, and perspectives.
