Job DescriptionJob Description
Benefits:- License Reimbursement
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY:
I opened my first agency in 2013 and expanded into my second location in 2020. Today, I have a team of five, and we continue to grow steadily. Before becoming a State Farm agent, I built my career in financial services, which helped shape the way I approach customer care and running a business.
I'm a single mom with two teenage sons, and I hold a BBA in Finance. Community is also a big part of who I am-I stay very connected to the Vietnamese community and love being involved wherever I can make a positive impact.
I offer partial health coverage and licensing reimbursement, and our office environment is truly family-oriented. We care about each other, support one another, and enjoy regular team outings. Our agency is located in a busy shopping center with strong walk-in traffic, and I'm proud of our excellent Google reviews that reflect how hard we work for our customers.
I'm looking for a team member who genuinely loves helping people, thrives in a collaborative environment, and brings positive energy to the office. Bilingual candidates (especially Vietnamese or Spanish speakers) are strongly encouraged to apply.
ROLE DESCRIPTION:
Hien Apple - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES: - Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS: - Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
