Job DescriptionJob Description
Benefits:- Opportunity for advancement
- Training & development
- Bonus based on performance
- Flexible schedule
ROLE DESCRIPTION:
Michael Johnson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES: - Answer and direct incoming calls from 8:30 AM-2:30 PM.
- Provide friendly, professional, and efficient client service.
- Assist clients with basic questions and service requests.
- Route complex service and sales needs to the appropriate team member.
- Support Account Managers with administrative and client service tasks.
- Assist with client follow-ups, documentation, and account updates.
- Maintain accurate notes and client records.
- Help ensure calls and client requests are handled promptly.
- Provide general administrative support to the agency.
QUALIFICATIONS: - 3+ years of customer service, receptionist, administrative, or related experience.
- Excellent phone etiquette and communication skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
SCHEDULE:- Monday - Friday, 8:30am - 2:30pm
