Job DescriptionJob Description
Benefits:- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2017, and our team includes two team members plus me - a close-knit group that works together with a strong family-first mindset. Before opening my office, I spent four years as a State Farm team member, which gave me a hands-on understanding of what it takes to build a supportive agency and deliver a great customer experience.
I have a degree in Criminal Justice, and outside of work I'm a proud husband and dad to two kids. I'm a big animal lover, love cooking (total foodie), and stay busy being involved in my kids' basketball and soccer. I'm also a car and motorcycle enthusiast and enjoy anything outdoors - snowboarding, off-roading, beach days, you name it.
For our team, we offer licensing reimbursement, team-building events, year-end holiday celebrations, and flexibility that supports real life and family needs. Our office culture is positive, welcoming, and team-oriented, and I'm very present and involved day-to-day - you won't feel like you're on an island here.
We're looking for bright, coachable team players who bring a great attitude, strong critical thinking skills, and a willingness to learn. If you want to be part of a small team where you're truly supported, valued, and encouraged to grow, we'd love to connect.
ROLE DESCRIPTION:
Eric Albora - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES: - Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS: - Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
- Bilingual Spanish preferred.
