Job DescriptionJob Description
Benefits:- Licensing Paid
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
- Dental insurance
- Vision insurance
ABOUT OUR AGENCY:
Our agency has been proudly serving the community since 1991, bringing over 34 years of industry experience to the table. We've built a reputation for excellence and consistency, earning State Farm's prestigious Crystal Excellence designation-an honor that recognizes 25 consecutive years of meeting top-tier quality standards.
Our team is made up of six talented professionals, and with me included, we have over 80 years of combined insurance experience. We offer a full benefits package that includes health, vision, and dental insurance, a 401k, and licensing support with bonuses for obtaining your license.
What truly sets us apart is our office culture. We're a close-knit group that feels more like a work family than just coworkers. We value old-school customer service, still answer our phones with a smile, and pride ourselves on creating an environment where team members can grow and thrive.
If you're looking for a supportive, experienced team that values both personal and professional development, we'd love to hear from you.
ROLE DESCRIPTION:
Tol Graves - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES: - Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS: - Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
