Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2018 and is a close-knit team of four built on experience, support, and strong relationships. Before becoming a State Farm agent, I spent five years in State Farm corporate and also worked as a team member, giving me a well-rounded understanding of the business.
I'm passionate about creating a fun and meaningful workplace where people enjoy what they do and feel supported in their growth.
For our team, we offer a flexible work schedule, health benefits, reimbursement for licensing costs, and a welcoming office environment with free coffee and snacks.
Our office culture is tight-knit and genuinely caring, we support each other and work as a team. We're looking for someone who brings integrity, a positive attitude, strong work ethic, and coachability - someone who wants to grow and be part of a supportive, collaborative environment.
ROLE DESCRIPTION:
Adam Kase - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.