Job DescriptionJob DescriptionFurniture & Mattress Discounters is a growing, family-oriented furniture retailer dedicated to providing outstanding customer service and an exceptional shopping experience. We are looking for a professional, dependable, and customer-focused
Bilingual Receptionist to become the first point of contact for our customers.
If you enjoy working with people, have excellent communication skills, and thrive in a fast-paced environment, we'd love to hear from you.
Position Summary
As our Receptionist, you will play a key role in creating a positive first impression for every customer who contacts or visits our showroom. This position requires excellent phone etiquette, strong organizational skills, and the ability to multitask while maintaining a professional and friendly demeanor.
Responsibilities
- Answer and direct incoming phone calls professionally and courteously
- Welcome and assist customers as they enter the showroom
- Provide general information regarding products, financing, deliveries, and store services
- Support the sales team with administrative and customer service tasks
- Perform data entry and other computer-based administrative duties
- Schedule appointments and assist with customer follow-up as needed
- Maintain a clean, organized, and professional front desk area
- Handle multiple priorities while delivering exceptional customer service
Qualifications
- Fluent in both English and Spanish (required)
- Previous receptionist, administrative, customer service, or retail experience preferred
- Strong verbal and written communication skills
- Professional telephone etiquette
- Proficient with computers and able to learn new software quickly
- Excellent organizational and multitasking abilities
- Dependable, punctual, and detail-oriented
- Positive attitude and strong work ethic
Compensation & Benefits
- Full-time position
- Competitive hourly pay
- Commission opportunities
- Friendly, supportive team environment
- Stable, long-term employment with opportunities for growth
If you are passionate about providing excellent customer service and want to be part of a company that values professionalism, teamwork, and customer satisfaction, we encourage you to apply.
Furniture & Mattress Discounters 7340 W Bell Rd
Glendale, AZ 85308
