Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• Hourly Plus Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I've been a State Farm Agent here in South Lyon since 2001, and my roots in this community run deep. I'm an active Chamber of Commerce member, a youth hockey coach, and a familiar face at local events. As a Michigan Tech graduate with a degree in Mechanical Engineering, I bring a problem-solving mindset to the way we serve our customers and support our team.
In our office, I offer a strong work-life balance and a 401k program for employees. As we continue to grow, I'm looking for coachable, motivated go-getters who want to build a rewarding career and make a real impact in the community.
ROLE DESCRIPTION:
Aaron Daavettila - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.