Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• Monthly health stipend
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I've proudly owned my State Farm agency for nearly five years and lead a close-knit team of four. With my background as a U.S. Army captain and a Michigan State graduate (Go Green!), I bring leadership, dedication, and teamwork into everything we do.
Our culture is professional but relaxed-we keep snacks and drinks stocked for the team, enjoy periodic lunches together, and celebrate wins as a group. Outside the office, I'm a husband and dad to two young boys, so I know the importance of balancing work, family, and community.
We're looking for motivated, team-oriented individuals who want to grow their career while making a meaningful difference for our customers.
ROLE DESCRIPTION:
Jacob Asbury - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.