Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency this year after a long journey with State Farm that began over a decade ago as an intern and continued through seven years as a team member. That experience gave me a deep understanding of the business and a clear vision for building an agency rooted in service, consistency, and strong relationships.
I attended the University of Missouri, am married, and we just welcomed our first child in February. I'm also a member of Alpha Phi Alpha Fraternity Inc, which reflects my long-standing commitment to leadership and service.
Community involvement is important to me, and I stay actively engaged through my local church, where I serve in marriage ministry leadership, as well as with the Houston Northwest Chamber of Commerce.
For our team, we offer free drinks and coffee, team lunches and outings, a flexible schedule, and PTO. Our office culture values respect, reliability, and a high standard of customer service. We're looking for team members who are service-minded, coachable, competitive, sales-driven, and motivated to win - people with strong self-awareness, work ethic, and a genuine desire to help others succeed.
ROLE DESCRIPTION:
Darius Thurston - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.