Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Bilingual Spanish Position
Necesito a alguien que hable seguros con fluidez
About our Agency:
With 46 years of experience with State Farm-starting as an agent in 1988 after nearly a decade working in an agent's office-I have built a high-performing agency that consistently strives for excellence. Our team has earned prestigious awards like President's Club and Ambassador Travel, a testament to our dedication to outstanding service.
We set high standards for our office and are looking for individuals with exceptional attention to detail who are eager to learn and grow. Coaching and training are a priority, with support from me, our office team leaders, and outside coaches.
We offer valuable benefits, including a no-cost medical urgent care program (covering annual exams and more), a 401K plan after six months, and ongoing coaching and development opportunities. Our team enjoys regular lunches together and participates in incentive programs throughout the year to recognize hard work and achievements.
If you're looking for a supportive, growth-oriented environment, we'd love to have you on board!

ROLE DESCRIPTION:
Michele Harris Meeks - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish