Job DescriptionJob Description
Benefits:- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2019 and currently lead a close-knit team of three. Before becoming a State Farm agent, I worked as a Branch Manager with Bank of America. My career has always centered around helping people, and agency ownership gave me the opportunity to build a business focused on helping customers protect the people and things that matter most.
Giving back is an important part of our agency. We stay involved with local schools, adopt families during the holidays, donate Thanksgiving meals, and support veterans and other community initiatives throughout the year.
Our agency offers health benefits, life insurance, paid holidays, vacation time, licensing reimbursement, occasional team lunches, and a strong commitment to work-life balance.
Our culture is supportive, customer-focused, and built around taking ownership of your work. I'm looking for someone who is a self-starter, a strong problem-solver, and task-oriented. If you're dependable, take initiative, and enjoy finding solutions that help others, we'd love to meet you.
ROLE DESCRIPTION:
Joe Pham - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES: - Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS: - Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
