Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2026 and currently lead a small, growing team of two, plus myself. Before becoming an agent with State Farm, I spent six years as a team member, gaining valuable experience and a strong understanding of what it takes to run a successful agency.
I'm a graduate of Florida International University. I'm focused on building a team that is driven, positive, and ready to grow alongside the business.
Our agency offers PTO, a Simple IRA, health benefits, licensing reimbursement, and a strong focus on work-life balance. I believe in creating an environment where hard work is supported and recognized.
Our culture is fast-paced, positive, and built on effort and attitude. I'm looking for someone who is willing to put in the work, has grit, and is comfortable making outbound calls to build their pipeline. A positive mindset and strong work ethic are key to succeeding here. If you're someone who is motivated to grow, wants to be part of a new and growing agency, and is ready to take action, this could be a great fit for you.
ROLE DESCRIPTION:
Jackson Philgren - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.