Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• Simple IRA
• License Reimbursment
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I've been a State Farm Agent for 18 years and am proud to be a second-generation agent, continuing my father's legacy of dedication and service. Our agency is home to a multi-lingual team that offers support in English, Spanish, Malayalam, and Polish, ensuring we can meet the needs of a wide range of customers.
I take great pride in helping my community thrive both in and out of the office, whether that's through supporting local schools, service organizations, or sports clubs. Outside of work, I enjoy spending time with my husband and our two wonderful children, especially when we're traveling and exploring new places together.
If you're looking for a career where you can grow, connect, and be part of a team that truly makes a difference, this could be the right fit for you.
ROLE DESCRIPTION:
Denise Mote - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.