Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

ABOUT OUR AGENCY:
I am a second-generation State Farm Agent with 35 years of experience in the insurance industry, following in the footsteps of my father, who has been an agent for 52 years. I hold a finance degree from the University of Texas at Pan American and have continued my education with certifications from The American College, including ChFC, CASL, and RICP.
Our agency is a family-oriented team where collaboration, growth, and support are key values. We currently have two full-time licensed team members in the office and one part-time remote employee. We believe in rewarding hard work, offering a bonus plan based on individual production, and after one year, team members are eligible for a 3% matching Simple IRA plan. If you're looking for a welcoming, experienced, and supportive team, we'd love to have you join us!
ROLE DESCRIPTION:
Ruben Cardenas Jr - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.
• Property/Casualty or Life/Health insurance license.