Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2014 and is a close-knit team of three focused on growth, service, and building strong relationships. I've been with State Farm since graduating college, spending 12 years in corporate roles across claims and leadership before opening my own agency.
I'm part of a busy family of four and stay active with youth sports. Outside of work, I enjoy golfing and spending time with family.
For our team, we offer PTO, paid holidays, health benefits, a Simple IRA, reimbursement for licensing costs, and a strong focus on work-life balance.
Our office culture is light, friendly, and fairly casual, while still being team-oriented and driven. We're looking for someone who is hungry, self-motivated, and eager for opportunity - someone who works well with others, brings positive energy, and is ready to grow with the team.
ROLE DESCRIPTION:
Chris Booth - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.