Dental Office Admin (Healthcare Front Office Exp preferred)

We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be responsible for managing the front desk operations of our dental clinic, ensuring a welcoming environment for patients while efficiently handling administrative tasks. This role requires strong communication skills, attention to detail, and a solid understanding of dental terminology and medical office procedures.

Weekly Hours average 28 to 30

Pay range

Candidates with No dental experience in front office may start in range closer to entry level compensation. Candidates with a minimum 1 year of Dental front office experience with insurance verification may qualify towards the upper range. Final salary determined upon interview and resume review.

Hours: Monday-Thursday 9-5pm, Fridays: as needed

Duties

• Assist with clerical duties such as calls, set up of tables, for our dental training classes in held at our office on 2x a week.
• Greet patients as they arrive and provide excellent customer service throughout their visit.
• Schedule appointments and manage the dental office calendar using EHR systems such as Eaglesoft or Dentrix.
• Verify patient insurance information and perform insurance verification to ensure coverage for services rendered.
• Handle medical billing and coding, including CPT coding, ICD-9, and ICD-10 documentation.
• Maintain accurate patient records in compliance with HIPAA regulations and ensure proper documentation review.
• Assist with medical collections as needed, ensuring timely follow-up on outstanding accounts.
• Answer multi-line phone systems professionally, addressing patient inquiries and concerns effectively.
• Manage clerical tasks such as filing, typing, and maintaining organized medical records.
• Support the dental team with administrative tasks related to care plans and patient intake processes.
• Utilize computer skills to operate various EMR systems including Epic, Meditech, Athenahealth, or eClinicalWorks.

Experience

• Previous experience as a Dental Receptionist or in a similar medical office role is preferred.
• Familiarity with dental terminology and clinic experience is highly desirable.
• Bilingual candidates are encouraged to apply to enhance patient communication.
• Proficiency in Microsoft Office applications is required; experience with 10 key typing is a plus.
• Strong phone etiquette and customer service skills are essential for interacting with patients effectively.
• Knowledge of health information management practices and medical administrative support is beneficial. Join our team and contribute to providing exceptional care in a friendly and professional environment!