Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• Simple IRA
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development
• Health insurance

Bilingual Spanish preferred
ABOUT OUR AGENCY:
With over 25 years in the insurance industry, I've built an agency focused on long-term success, strong relationships, and continuous growth. Our team typically ranges from 6-8 members, creating a close-knit environment where collaboration and support are key.
We operate with a team-first mindset, valuing open communication, respect, and a shared commitment to helping our customers and community. Our goal is to create a positive, forward-thinking environment where both our team and customers feel supported and valued.
For our team, we offer health benefits, retirement benefits, commission opportunities, and clear paths for advancement.
Our office culture is collaborative, driven, and people-focused. We're looking for someone who is motivated, team-oriented, and committed to growth - someone who wants to contribute to a positive environment while building a successful, long-term career.
ROLE DESCRIPTION:
Crystal Plaster - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.