Receptionist - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Dental insurance
• Vision insurance

Seeking Bilingual Polish Speakers
ABOUT OUR AGENCY:
I opened my agency in 2011 and currently lead a team of 11 team members. Before becoming a State Farm agent, I worked as a sales manager for another insurance company, but I missed the agency environment and the ability to build something meaningful with a team-so I made the move to State Farm and never looked back.
I attended DePaul University and am a proud dad to two daughters. Outside of work, I enjoy exploring the city, trying great restaurants, and spending quality time with my kids. That balance between professional drive and personal life is something I value deeply and bring into the office every day.
For our team, we offer Free Lunch Fridays, free parking (a big perk in Chicago), a Simple IRA, health benefits, paid licensing, and a strong focus on work-life balance. Our culture is supportive, positive, and team-oriented, and the most important quality I look for in a team member is a great attitude. If you come to work motivated, positive, and ready to learn, you'll fit right in here.
ROLE DESCRIPTION:
Michael Burton - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Polish highly preferred.