C
Not Specified Permanent

Carlsbad, California · USA job

Account Executive - Services - SLED (CA)

CISCO Systems

Carlsbad, California

Job description

Overview

In this senior sales role at Cisco, you will own end-to-end enterprise services opportunities, shaping the services strategy and driving revenue growth through close collaboration with Account Teams and Customer Success. You will align services with customer outcomes, lead cross-functional pursuits, and leverage data insights to forecast and accelerate service adoption. You'll partner with multiple teams to broaden impact across accounts, markets, and renewals, delivering measurable value and strong customer relationships. This role offers influence on strategic services initiatives and the chance to shape ongoing customer value in a global technology environment.

Compensation / Benefits
  • medical, dental and vision insurance
  • 401(k) with company matching
  • paid parental leave
  • vacation and paid time off policies
  • paid holidays and flexible vacation program
  • sick time and wellness days
Responsibilities
  • Manage end-to-end deal cycles for moderate to high complexity opportunities
  • Identify and develop enterprise account plans including priorities, whitespace, and expansion opportunities
  • Collaborate with Sales Engineers, Customer Success, Marketing, Partners/Alliances, Professional Services, and leadership to advance complex opportunities
  • Maintain CRM data: opportunities, next steps, close dates, deal values, stages, and forecasts
  • Lead upsell/cross-sell of premium services within buying programs and uncovered product attach
  • Conduct data analysis to uncover opportunities, understand buying propensity, and forecast demand
  • Engage specialist teams to enhance the sales process and ensure alignment with customer outcomes
  • Build and sustain long-term customer relationships and drive service adoption
  • Develop strategies for lifecycle selling and cross-functional collaboration to improve forecasting and customer satisfaction
  • Stay informed on industry trends, market dynamics, and competitive landscapes
Key requirements
  • 5+ years managing end-to-end deal cycles of moderate to high complexity independently
  • 5+ years experience developing and executing account plans for Enterprise Accounts
  • 5+ years experience partnering with Sales Engineers, Customer Success, Marketing, Partners/Alliances, Professional Services, and executive leadership
  • 5+ years experience maintaining CRM opportunity data, next steps, close dates, deal values, stage progression, and forecast categories
  • Cross-functional collaboration
  • Relationship building
  • Strategic thinking
  • CRM systems
  • Data analysis and forecasting
  • End-to-end sales methodology

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