Overview As Global Key Account Manager, you drive strategic growth for global technology accounts within Kuehne+Nagel's Technology Vertical. You own the end-to-end commercial journey, shaping account strategy and executive relationships to deliver customer outcomes at scale. You collaborate with cross-functional teams to provide integrated logistics solutions amid AI, cloud, and semiconductor-driven demand. This role offers autonomy to lead strategic initiatives and influence multi-stakeholder decisions, enabling meaningful impact in a fast-growing ecosystem.
Compensation / Benefits- base salary $160,000-$180,000
- health and welfare benefits
- 401k retirement savings plan
- tuition reimbursement
- incentive compensation
Responsibilities- Develop and execute strategic account plans for global customers aligning objectives with Kuehne+Nagel solutions
- Own the end-to-end commercial customer journey and advocate for the customer within Kuehne+Nagel
- Build and maintain executive-level relationships across supply chain, logistics, procurement, and commercial teams
- Identify, qualify, and pursue new business opportunities within existing and prospective strategic accounts
- Drive account growth through consultative selling, cross-selling, and solution-based initiatives
- Collaborate with operations, pricing, vertical leadership, and business units to deliver solutions and operational excellence
- Lead customer account reviews focused on performance, continuous improvement, and long-term planning
- Develop deep understanding of customer business models, competive landscapes, and industry trends within Technology Vertical
- Support growth initiatives across semiconductor, cloud, AI ecosystems, contract manufacturing, and related sectors
- Manage commercial negotiations and rate discussions with relevant units
- Monitor and manage sales pipelines, opportunities, account performance, and revenue growth against targets
- Leverage networks to accelerate customer engagement and business development success
- Build cross-functional relationships to navigate complex customer requirements
- Transition new opportunities into operational execution while ensuring commitments are met
- Operate autonomously to drive strategic initiatives with minimal supervision
Key requirements- Proven experience in Global/Strategic/Key Account Management or Enterprise Sales
- Track record of business development, account growth, and consultative selling
- Strong executive presence and ability to engage senior stakeholders
- Excellent stakeholder management and ability to influence in a matrix organization
- Self-starter with ownership, initiative, and accountability
- Strong negotiation, persuasion, and relationship-building capabilities
- Broad knowledge of supply chain and logistics solutions across multiple modes (Air, Ocean, Road, Contract Logistics, Integrated Logistics) is preferred
- Experience supporting Technology, Semiconductor, Cloud Infrastructure, AI, Electronics, Healthcare, Automotive, or other complex industrial sectors is valued
- Ability to work independently in a fast-paced, growth-oriented environment managing multiple priorities and global stakeholders
- Bachelor's degree in Business, Supply Chain, Engineering, International Studies, or related discipline preferred
- Executive presence
- Stakeholder management
- Self-starting and accountability
- Knowledge of supply chain and logistics solutions across Air, Ocean, Road, Contract Logistics, Integrated Logistics
- Experience with account planning and pipeline management
- Commercial negotiations and contract discussions
