C
Not Specified Permanent

New York City, New York · USA job

Client Director - Life Sciences

Celonis

New York City, New York

Job description

Overview

You will lead the long-term commercial strategy for Celonis in strategic accounts, acting as the senior partner to drive multi-year ARR growth and platform adoption. In this role, you'll operate at the C-suite level to embed Celonis as a foundational platform within the client's operations and AI strategy. You'll align cross-functional teams to expand use cases, geographies, and stakeholders while navigating complex enterprise transformations. This position offers impact by shaping the customer's transformation journey and scaling a strategic account program.

Compensation / Benefits
  • RSUs and merit-based refresh grants
  • Unlimited PTO
  • Flexible hybrid work model
  • 70-20-10 learning framework
  • Wellhub health benefits and mental health support
  • Impact Days volunteering
Responsibilities
  • Own the executive relationship across C-suite stakeholders, anchoring Celonis to the client's long-term strategy
  • Drive ARR and NRR growth through a structured expansion roadmap and multi-year deals
  • Translate adoption milestones into renewal confidence and expansion urgency with cross-functional teams
  • Position Celonis as a strategic platform, integrating with the client's AI, LLM, automation investments
  • Identify and mitigate commercial risk and safeguard value stories across leadership changes
  • Codify account strategies and expansion motions into reusable assets for the broader practice
  • Maintain disciplined account planning, pipeline strategy, and forecast accuracy across a small, complex set
Key requirements
  • 12+ years in enterprise SaaS sales or strategic account management
  • 5+ years managing accounts with $5M+ ARR
  • Executive presence at the CFO/COO/CIO level
  • Experience leading enterprise transformations (ERP, cloud migrations, M&A)
  • Proven ARR growth within named accounts over multi-year horizons
  • Background in ERP, Supply Chain, Finance transformation, or AI-native platforms; familiarity with agentic AI a plus
  • Strong ROI/TCO/value benchmarking skills for CFO scrutiny
  • Team-selling experience with value engineering, services, and GTM partners
  • Executive credibility and communication with C-suite
  • Strategic thinking and long-term deal navigation
  • Cross-functional collaboration and stakeholder management
  • ERP and Supply Chain domain knowledge
  • AI-native platforms familiarity
  • ROI modeling and TCO analysis

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