ocation: Remote
Preferred Location: Candidates based in New York, NY who are willing and able to work onsite 2 3 days per week
Duration: Initial 3 6 month contract with potential extension based on project needs
Role Overview
We are seeking an experienced AI Project Manager to lead the planning, coordination, and delivery of AI-enabled initiatives supporting Marketing & Communications transformation.
This role will serve as the critical bridge between Marketing business stakeholders and AI/Technology development teams, ensuring AI initiatives successfully progress from initial concept and prioritization through development, pilot, adoption, and measurable business impact.
The ideal candidate will be comfortable working in a highly collaborative environment, partnering with global technology teams primarily based in Ireland and India, while aligning with U.S.-based Marketing and business stakeholders.
This is not an AI Engineer role. The successful candidate does not need to develop AI models; however, they must have enough AI knowledge to identify business use cases, evaluate opportunities, challenge assumptions, support governance requirements, and coordinate successful delivery with engineering and technical teams.
Candidates should have experience with digital marketing, content management, web/social media marketing, marketing technology, communications platforms, or digital transformation initiatives.
Key Responsibilities
Program & Project Delivery
Lead end-to-end delivery of AI-enabled Marketing and Communications initiatives from strategy through implementation.
Develop and maintain integrated project plans including scope, timelines, milestones, dependencies, resources, risks, and decision points.
Manage multiple concurrent workstreams with competing priorities and evolving requirements.
Track delivery progress, resolve blockers, escalate risks, and ensure successful execution.
Business & Technology Alignment
Act as the primary liaison between Marketing business owners and AI development teams.
Translate business objectives into clear requirements, acceptance criteria, KPIs, and implementation plans.
Coordinate across cross-functional teams including:
Marketing
Business stakeholders
Engineering
Architecture
Data teams
Security
Compliance
Vendors
Global delivery teams
AI Transformation & Governance
Identify and prioritize AI opportunities within marketing, content, and digital workflows.
Support AI proofs of concept (POCs), rapid prototypes, testing, pilots, and production rollout.
Ensure responsible AI delivery by incorporating:
Human-in-the-loop review processes
Privacy and security requirements
Data quality considerations
Brand standards
Compliance and governance practices
Change Management & Adoption
Support adoption of AI solutions through:
Communication plans
Training initiatives
Stakeholder engagement
Feedback collection
Adoption measurement
Help transition successful pilots into sustainable business processes.
Stakeholder Reporting
Provide regular updates on project status, risks, issues, decisions, dependencies, and milestones.
Facilitate governance reviews and ensure approvals, actions, assumptions, and decisions are documented.
Maintain alignment between Marketing, Technology, and leadership teams.
Success Measures
AI initiatives have clearly defined scope, ownership, milestones, dependencies, acceptance criteria, and measurable KPIs.
Delivery progresses successfully from discovery and activation through pilot, implementation, and operational support.
Risks, resource constraints, data challenges, and dependencies are identified and addressed early.
AI solutions are implemented responsibly with appropriate governance, stakeholder confidence, and adoption support.
Required Qualifications
5 7+ years of project/program management experience
Experience leading complex initiatives within large, global organizations.
Strong background managing technology, digital transformation, automation, data, or AI-enabled programs.
PMP certification required.
Strong Agile project management and strategic planning experience.
Experience coordinating business stakeholders with technical delivery teams.
Proven experience managing:
POCs
Rapid prototypes
Testing plans
Project schedules
Delivery roadmaps
Implementation activities
Strong experience with budget and resource tracking.
Excellent communication skills with senior stakeholders and cross-functional teams.
Ability to collaborate across U.S., Ireland, and India-based teams.
Willingness and flexibility to maintain collaboration hours overlapping with European time zones.
AI Knowledge Requirements
Working knowledge of:
Generative AI (GenAI)
AI models and capabilities
AI agents
AI use-case identification and prioritization
AI governance
Privacy and security considerations
Responsible AI practices
Preferred Experience
Digital marketing, content management, web, social media, creative, branding, or communications technology experience.
Experience implementing AI into marketing or content workflows.
Experience with multilingual content and publishing technologies.
Insurance or consulting industry experience preferred.
Experience delivering AI-related transformation projects.
PMP, PRINCE2, Agile, Scrum, SAFe, or comparable certification preferred.
Ideal Candidate Profile
The ideal candidate is someone who can successfully operate between business and technology teams by:
Understanding Marketing goals and translating them into technology initiatives.
Managing complex AI transformation programs.
Coordinating global engineering and business teams.
Driving AI adoption and measurable business outcomes.
Creating structure in ambiguous environments.
Balancing innovation with governance, security, and responsible AI practices.
Not a Fit
AI engineers or software developers without project/program management experience.
Traditional project managers without AI, technology, or digital transformation exposure.
Candidates who only manage schedules and task lists without stakeholder ownership.
Candidates without marketing, digital, content, or technology-related project experience.
Candidates unable to support collaboration with European-based teams.
Key Initiative Areas
Marketing & Content
AI-assisted content creation
Multilingual content publishing
Automated content tagging
Marketing workflow improvements
AI & Digital Transformation
AI agents supporting web properties
AI-enabled CRM enhancements
AI use-case discovery and prioritization
Proofs of concept and rapid prototypes
Testing and rollout planning
Program Management
Build project schedules and delivery plans
Coordinate global development teams
Manage resources and budgets
Track milestones, risks, and dependencies
Establish governance processes
Measure program effectiveness and business impact
