Overview As Enablement Program Manager for SDRs, you'll own end-to-end SDR enablement programs, from design to measurement. You'll partner with Revenue Ops, Marketing Ops, and Business Ops to ensure programs align with business objectives and drive rapid SDR ramp-up. Expect to review calls, map processes, and lead training initiatives that improve performance. You'll create onboarding content, playbooks, and certifications while coaching teams through rollouts in a fast-paced, cross-functional environment. This role offers impact through scalable enablement that supports Rippling's growth and sales success.
Compensation / Benefits- competitive salary
- benefits
- equity
- in-office collaboration
- equal opportunity employer
- reasonable accommodations
Responsibilities- Develop and manage end-to-end SDR enablement programs, including curriculum design, playbook development, and certification processes
- Execute and evaluate program effectiveness to align with business objectives
- Collaborate with SDR Leadership and stakeholders across Revenue Ops, Marketing Ops, and Business Ops to drive alignment and cross-functional initiatives
- Coordinate with the broader Revenue Enablement team to implement strategies and manage programs
- Facilitate SDR training sessions covering cold calling, multithreading, account prioritization, objection handling, and qualification
- Coach SDRs on processes and new rollouts to ensure effective knowledge transfer
- Oversee multiple enablement projects, ensuring timely execution and alignment with strategic goals
- Review data and KPIs to inform recommendations and accelerate SDR ramp-up and effectiveness
- Create and update onboarding content for new SDRs and develop supporting documentation
Key requirements- At least 3 years of relevant experience in Enablement, Program Management, Product Marketing, Sales Operations and/or Sales
- Ability to thrive in very fast-paced environments with shifting priorities
- Strategic mindset with comfort navigating ambiguity
- Strong problem-solving and cross-functional collaboration
- Knowledge of SDR sales skills for outbound activities
- Exceptional communication, presentation, and organizational skills
- Self-starter with bias toward action
- Strong operational excellence to streamline processes and create efficient workflows
- cross-functional collaboration
- communication
- adaptability
- self-motivation
- problem-solving
