Overview In this role you drive the technical relationship with Google Public Sector customers, shaping cloud adoption and operational strategies. You will engage with c-suite stakeholders, coordinate cross-functional teams, and steer complex launches and escalations. Your work supports Deloitte's mission to deliver empowered, cloud-enabled solutions for public sector clients. This is a hands-on, advisory role that values initiative, collaboration, and measurable impact. You will join a team focused on accelerating cloud outcomes while maintaining high-quality delivery.
Responsibilities- Lead multiple technical workstreams across complex public-sector environments
- Serve as the primary trusted technical advisor for customer leaders and executives
- Develop account-level cloud adoption plans and technical roadmaps
- Lead quarterly business reviews and executive planning meetings
- Coordinate launches, capacity planning, and high-priority customer events
- Direct complex escalations involving Google Support, Product Engineering, and Site Reliability Engineering
- Advocate for customer requirements and influence product improvements
- Identify risks and establish resolution plans
- Coach junior TAMs and provide quality oversight across accounts
Key requirements- 8+ years in customer-facing cloud, technical consulting, or related roles with strong Google Cloud experience
- Experience leading complex cloud programs and executive relationships
- 2+ years hands-on with modern software development practices, microservices, distributed systems, and APIs
- Executive-level communication, problem-solving, and client-management skills
- Active Google Cloud professional-level certification
- Bachelor's in Computer Science, Information Technology, Engineering, or related field
- Ability to obtain TS/SCI clearance
- Authorized to work in the United States without sponsorship
- Ability to travel 10%
- strong interpersonal skills
- professional demeanor
- ability to mentor and guide others
- cloud adoption planning
- operational health management
- systems integration with Google Cloud
