Overview In this role you will lead complex employee relations work to support patient-focused outcomes and organizational effectiveness. You'll advise senior leaders and HR Business Partners, investigate policy deviations, and drive regional AR initiatives. You'll analyze trends, streamline processes, and champion tech-enabled case management to deliver fair, timely resolutions. This is a hands-on, collaborative role that shapes culture through transparency and continuous improvement.
Responsibilities- Lead and conduct complex investigations and review deviations from policies, procedures and regulations with internal and external counsel.
- Provide expert guidance to senior leaders and HR Business Partners on employee relations, including coaching, performance management, conflict resolution, and disciplinary actions.
- Spearhead regional employee relations initiatives and programs, analyze trends, identify gaps, and deliver actionable solutions.
- Analyze and interpret employee relations data to uncover insights, track trends, and present findings to leadership.
- Identify opportunities to streamline and scale employee relations processes; promote use of technology and best practices for efficient case management.
- Take on additional responsibilities that support broader HR and business strategy.
Key requirements- Bachelor's Degree in related field
- 8 Years experience or equivalent
- Proven expertise in employee relations and knowledge of local and regional employment law
- Proven project management skills
- Excellent documentation, communication, and interpersonal skills
- Ability to interact with all organizational levels and escalate issues appropriately
- Strong attention to detail and ability to manage competing priorities in a fast-paced environment
- Willingness to comply with company policies and vaccination requirements
- Travel as needed
- negotiation and relationship management
- strong communication skills
- interpersonal skills
- proactive problem-solving
- Microsoft Office Suite
- case management tools/systems (explicitly referenced as tools or systems)
