Overview In this role you will oversee services delivered to meet contract specs, budget, and schedule with a strong focus on quality. You collaborate with the operations team to ensure safety and timely project completion, while acting as the main client liaison on installation issues. You drive cost control, reporting, and accurate billing, and you help turn construction projects into ongoing maintenance engagements. This opportunity lets you shape project outcomes in a fast-paced, safety-conscious environment with a customer-centric mission.
Compensation / Benefits- medical, dental, and vision insurance
- ancillary and voluntary products
- 401k with employer contributions
- 6 to 9 company paid holidays
- paid time off for vacation and/or sick leave
- tuition reimbursement
Responsibilities- Coordinate with the operations team to ensure contract-aligned delivery within budget and schedule
- Manage cost reporting, analyze variances, and propose cost-saving strategies
- Ensure timely monthly billings and assist with change orders and receivables
- Serve as the primary point of contact for customers on installation issues and maintain strong relationships
- Provide clear information about products and services to customers
- Monitor all field work for quality and timely problem resolution
- Collaborate to convert construction projects to long-term maintenance contracts
- Maintain accurate monthly cost-to-complete and backlog forecasts
- Oversee overall financials of projects and ensure alignment with drawings and specifications
- Represent the company to owners, clients, architects, GCs, and subcontractors
- Model ethical behavior and promote safety, quality, and customer service within the company
Key requirements- BA in Landscape Architecture, Construction Science, Civil Engineering, or Construction Management preferred
- Minimum of 3 years in construction/landscaping with substantial field/build experience
- Proficiency with MS Office (Word, Excel, Outlook) and scheduling/project management software
- Strong work ethic and effective oral/written communication
- Ability to prioritize and multitask in a fast-paced environment
- Customer service experience and ability to uncover customer pain points and offer solutions
- Driven, disciplined, trustworthy relationship-builder
- Ability to work at a fast pace with a high sense of urgency
- Bilingual Spanish is a plus
- strong communication
- customer service orientation
- relationship-building
- MS Office suite (Word, Excel, Outlook)
- scheduling software
- project management software
