ocation: Remote Preferred Location: Candidates based in New York, NY who are willing and able to work onsite 2 3 days per week Duration: Initial 3 6 month contract with potential extension based on project needs Role Overview We are seeking an experienced AI Project Manager to lead the planning, coordination, and delivery of AI-enabled initiatives supporting Marketing & Communications transformation. This role will serve as the critical bridge between Marketing business stakeholders and AI/Technology development teams, ensuring AI initiatives successfully progress from initial concept and prioritization through development, pilot, adoption, and measurable business impact. The ideal candidate will be comfortable working in a highly collaborative environment, partnering with global technology teams primarily based in Ireland and India, while aligning with U.S.-based Marketing and business stakeholders. This is not an AI Engineer role. The successful candidate does not need to develop AI models; however, they must have enough AI knowledge to identify business use cases, evaluate opportunities, challenge assumptions, support governance requirements, and coordinate successful delivery with engineering and technical teams. Candidates should have experience with digital marketing, content management, web/social media marketing, marketing technology, communications platforms, or digital transformation initiatives. Key Responsibilities Program & Project Delivery Lead end-to-end delivery of AI-enabled Marketing and Communications initiatives from strategy through implementation. Develop and maintain integrated project plans including scope, timelines, milestones, dependencies, resources, risks, and decision points. Manage multiple concurrent workstreams with competing priorities and evolving requirements. Track delivery progress, resolve blockers, escalate risks, and ensure successful execution. Business & Technology Alignment Act as the primary liaison between Marketing business owners and AI development teams. Translate business objectives into clear requirements, acceptance criteria, KPIs, and implementation plans. Coordinate across cross-functional teams including: Marketing Business stakeholders Engineering Architecture Data teams Security Compliance Vendors Global delivery teams AI Transformation & Governance Identify and prioritize AI opportunities within marketing, content, and digital workflows. Support AI proofs of concept (POCs), rapid prototypes, testing, pilots, and production rollout. Ensure responsible AI delivery by incorporating: Human-in-the-loop review processes Privacy and security requirements Data quality considerations Brand standards Compliance and governance practices Change Management & Adoption Support adoption of AI solutions through: Communication plans Training initiatives Stakeholder engagement Feedback collection Adoption measurement Help transition successful pilots into sustainable business processes. Stakeholder Reporting Provide regular updates on project status, risks, issues, decisions, dependencies, and milestones. Facilitate governance reviews and ensure approvals, actions, assumptions, and decisions are documented. Maintain alignment between Marketing, Technology, and leadership teams. Success Measures AI initiatives have clearly defined scope, ownership, milestones, dependencies, acceptance criteria, and measurable KPIs. Delivery progresses successfully from discovery and activation through pilot, implementation, and operational support. Risks, resource constraints, data challenges, and dependencies are identified and addressed early. AI solutions are implemented responsibly with appropriate governance, stakeholder confidence, and adoption support. Required Qualifications 5 7+ years of project/program management experience Experience leading complex initiatives within large, global organizations. Strong background managing technology, digital transformation, automation, data, or AI-enabled programs. PMP certification required. Strong Agile project management and strategic planning experience. Experience coordinating business stakeholders with technical delivery teams. Proven experience managing: POCs Rapid prototypes Testing plans Project schedules Delivery roadmaps Implementation activities Strong experience with budget and resource tracking. Excellent communication skills with senior stakeholders and cross-functional teams. Ability to collaborate across U.S., Ireland, and India-based teams. Willingness and flexibility to maintain collaboration hours overlapping with European time zones. AI Knowledge Requirements Working knowledge of: Generative AI (GenAI) AI models and capabilities AI agents AI use-case identification and prioritization AI governance Privacy and security considerations Responsible AI practices Preferred Experience Digital marketing, content management, web, social media, creative, branding, or communications technology experience. Experience implementing AI into marketing or content workflows. Experience with multilingual content and publishing technologies. Insurance or consulting industry experience preferred. Experience delivering AI-related transformation projects. PMP, PRINCE2, Agile, Scrum, SAFe, or comparable certification preferred. Ideal Candidate Profile The ideal candidate is someone who can successfully operate between business and technology teams by: Understanding Marketing goals and translating them into technology initiatives. Managing complex AI transformation programs. Coordinating global engineering and business teams. Driving AI adoption and measurable business outcomes. Creating structure in ambiguous environments. Balancing innovation with governance, security, and responsible AI practices. Not a Fit AI engineers or software developers without project/program management experience. Traditional project managers without AI, technology, or digital transformation exposure. Candidates who only manage schedules and task lists without stakeholder ownership. Candidates without marketing, digital, content, or technology-related project experience. Candidates unable to support collaboration with European-based teams. Key Initiative Areas Marketing & Content AI-assisted content creation Multilingual content publishing Automated content tagging Marketing workflow improvements AI & Digital Transformation AI agents supporting web properties AI-enabled CRM enhancements AI use-case discovery and prioritization Proofs of concept and rapid prototypes Testing and rollout planning Program Management Build project schedules and delivery plans Coordinate global development teams Manage resources and budgets Track milestones, risks, and dependencies Establish governance processes Measure program effectiveness and business impact
