Work Arrangement: Remote, with a strong preference for candidates who can work onsite in NYC 2 3 days per week Contract: 3 6 months initially, with potential for extension About the Role We are seeking an experienced AI Marketing Project Manager to lead the planning, coordination, and delivery of AI-enabled initiatives across Marketing and Communications. This role will serve as the critical bridge between Marketing business stakeholders and AI/Technology teams, translating marketing priorities into actionable technology initiatives and driving projects from initial concept and proof of concept through testing, implementation, adoption, and ongoing measurement. The ideal candidate brings strong project/program management experience combined with digital marketing, content, web, social media, communications technology, or digital transformation experience. This is not an AI engineering role. You will work closely with technical teams but are responsible for driving the business, delivery, governance, and stakeholder side of AI initiatives. What You'll Do Build and manage integrated project and portfolio plans covering scope, milestones, dependencies, resources, budgets, risks, and delivery timelines. Partner with Marketing leaders and business owners to identify and prioritize AI use cases and translate business needs into actionable requirements. Serve as the primary bridge between Marketing stakeholders and AI/Technology development teams. Coordinate cross-functional teams across Marketing, Technology, Architecture, Engineering, Data, Security, Testing, Vendors, and distributed delivery teams. Lead AI proofs of concept, rapid prototypes, testing plans, pilots, implementation, and rollout activities. Support initiatives involving AI-assisted content creation, multilingual content publishing, automated content tagging, AI agents, web properties, CRM enhancements, and marketing workflow automation. Establish acceptance criteria, KPIs, success measures, and business outcomes for AI initiatives. Manage dependencies related to data quality, platform integration, workflow design, architecture, and subject-matter expertise. Ensure appropriate consideration of AI governance, privacy, security, compliance, brand standards, and human oversight throughout project delivery. Track budgets, resources, milestones, risks, issues, and project performance. Facilitate stakeholder meetings, status reviews, gateway reviews, and executive communications. Coordinate teams across the U.S., Ireland, and India, including maintaining regular collaboration with European teams. Lead adoption and change-management activities, including communications, training, stakeholder engagement, and feedback. Ensure projects transition successfully from pilot or implementation into sustainable operational support. Provide clear reporting to senior leadership on progress, decisions, risks, issues, dependencies, and required escalations. Key AI & Marketing Initiatives The successful candidate may work on initiatives such as: AI-assisted marketing and content creation AI agents for websites and digital properties AI-enabled CRM enhancements Multilingual content and publishing technology Automated content tagging and classification AI-powered marketing workflow improvements Digital marketing and communications technology Identifying and prioritizing new AI use cases Proofs of concept and rapid prototypes AI testing and rollout strategies Responsible AI and governance implementation Must-Have Qualifications 5 7+ years of project or program management experience Experience working within a large, complex, global organization PMP certification strongly preferred/required Strong Agile project management and strategic planning experience Demonstrated experience coordinating technology and business/marketing teams Experience managing complex, cross-functional technology, digital, data, automation, or AI initiatives Experience with project budgets, resource planning, schedules, dependencies, risks, and delivery Strong understanding of AI concepts, including: Generative AI and AI models AI agents AI use-case identification AI governance Privacy and security considerations Responsible AI and human oversight Experience managing POCs, pilots, rapid prototypes, testing plans, and implementation Strong executive communication and stakeholder-management skills Experience working with distributed teams across the U.S., Ireland, and/or India Ability and willingness to maintain working-hour overlap with European teams Experience with digital marketing, content management, web, social media, creative, branding, or communications technology Experience managing marketing-related technology or digital transformation projects Experience implementing AI into marketing or content workflows Preferred Experience Insurance industry experience Consulting experience Marketing technology or MarTech experience Digital transformation experience Multilingual content or publishing platforms CRM or web technology AI-enabled marketing or communications initiatives PMP, PRINCE2, Scrum, SAFe, Agile, or comparable certification What We're Looking For We're looking for a project/program leader who understands both business and technology. You don't need to be an AI engineer or developer. However, you should understand AI well enough to identify opportunities, ask the right questions, challenge assumptions, understand implementation considerations, and ensure that privacy, security, governance, and responsible-use requirements are addressed. The ideal candidate has experience sitting between Marketing and Technology and knows how to take an idea from business need use case POC testing implementation adoption. Likely Not a Fit Software developers or AI engineers without significant project/program management experience Traditional project managers without practical AI or emerging-technology knowledge Candidates whose experience is limited to maintaining schedules without owning cross-functional delivery Candidates without experience partnering with business and technology stakeholders Candidates without marketing, digital, content, web, or communications technology experience Candidates unable to provide regular overlap with European working hours Measures of Success Success in this role will include: AI initiatives have clearly defined owners, milestones, dependencies, acceptance criteria, and KPIs. Projects progress predictably from concept and scoping through POC, pilot, implementation, and operational handoff. Risks, resource constraints, data gaps, and dependencies are identified and addressed early. AI solutions are implemented responsibly with appropriate governance, privacy, security, and human oversight. Marketing and Technology stakeholders remain aligned throughout delivery. New AI capabilities achieve measurable adoption and business impact. Location: New York, NY Work Arrangement: Fully remote; preference for candidates who can work onsite in NYC 2 3 days per week Contract Duration: 3 6 months initially, with potential for extension
