Operations Associate - St Clair Sq

The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with a team to perform functions prior to store opening. Primary responsibilities include:

• Customer Service: Providing assistance and ensuring a great customer experience.
• Executes Pricing And Signing: Changing ticket prices and signing on merchandise.
• Replenish And Restock The Store: Assisting in pulling and preparing merchandise to ensure customer needs are met.
• Receive And Unload Merchandise: Working with co-workers to unload trucks and prepare merchandise in the backroom.
• Backroom Standards: Keeping the stockroom safe, clean, and organized.
• Omnichannel: Contributing to omnichannel efforts including Buy Online Pickup In Store, Ship From Store, Order Delivery And Returns, Shipping Online Orders, and Merchandise Receiving.
• Merchandise Strategy: Executing plans on where to place merchandise throughout the store and maintaining merchandising standards.

Participates in a learning environment to absorb new information on merchandise, shrink, safety, productivity, and other business processes.

Core competencies and accomplishments include:

• Results: Solving problems and making smart decisions that drive sales, profit, or customer service.
• Ownership: Providing great customer service, building positive relationships, and taking accountability for actions and outcomes.
• Intensity: Proactively finding ways to improve the customer experience, showing confidence and courage to do whats right, and taking action with energy and urgency.

Work experience: 1-2 years retail experience.

JCPenney offers a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation.

Pay Range: USD $15.00/Hr - USD $18.75/Hr.