HVAC Service Manager

JM Taylor Incorporated

Rosedale, Maryland

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Role details

Classification: Trades & Services
Category: —
Work type: Not Specified
Employment: Permanent
Country: United States
Location: Rosedale Maryland 21237

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Job description

Job Description Job Description Benefits/Perks

Competitive Pay
Health, Dental, and Vision Insurance
SIMPLE IRA Retirement Plan (with employer contributions)
Paid Time Off & Holidays
Bonus Opportunities and Career Growth

Job Summary

We are seeking an experienced HVAC Service Manager to oversee our service department. This role requires strong leadership to manage service technicians, ensure customer satisfaction, and drive operational efficiency. The ideal candidate is a licensed HVAC professional with excellent communication and management skills.

Responsibilities

Oversee scheduling, dispatching, and completion of service calls
Provide technical guidance for complex service issues
Monitor performance, conduct training, and evaluate staff
Resolve escalated customer concerns and maintain high satisfaction levels
Track revenue, productivity, and department efficiency
Ensure compliance with safety standards and company policies

Qualifications

Proven experience as an HVAC Service Manager or supervisory role
Strong HVAC technical knowledge
Journeyman or Master HVAC License preferred
Excellent leadership and problem-solving skills
Proficiency with service management software
Valid Driver's License with a clean record

Salary Range

$85,000 - $115,000 per year, based on experience and licensing.