Job Description Job Description
$1,000 SIGNING BONUS
Signing Bonus Eligibility:
The $1,000 signing bonus applies only to the positions listed above. Employees must remain actively employed for a minimum of 90 days to qualify for the bonus.
This role requires technical competence, leadership, accountability, and
a positive, solutions-oriented attitude. As a lead position, this role directly impacts
revenue, customer satisfaction, team morale, and the company's ability to grow and
Scale. This position requires regular travel, including overnight stays, and the ability to
adapt to changing schedules and priorities. This role involves re-keying, cleaning, testing, and
programming gaming machines, organizing warehouse inventory, and ensuring quality control.
The Expert Game Technician will also be responsible for training junior technicians and
preparing inventory for deployment. Represent the company professionally at all client locations
Key Responsibilities:
Maintenance and Repair:
Rekey, clean, test, and troubleshoot gaming machines to ensure optimal performance.
Build classic arcade cabinets.
Ensure equipment is ready for installation.
Maintain a sense of urgency to avoid delays that impact revenue and customer
relationships
Training and Development:
Train junior technicians on best practices for maintaining and repairing gaming
equipment.
Provide ongoing support and mentorship to team members.
Programming and Technical Setup:
Program gaming machines and computers to ensure proper functionality.
Learn to wire and hook up gaming equipment and related hardware.
Warehouse Management:
Organize and maintain the warehouse to ensure easy access to equipment and parts.
Prepare inventory for deployment to various locations.
Quality Control:
Perform quality control checks on all gaming machines and equipment
before deployment.
Ensure all equipment meets company standards and specifications.
Inventory Management:
Manage inventory levels and ensure all necessary parts and equipment are available.
Track and document inventory usage and needs.
Deployment:
Provide clear, constructive feedback to Operations and Sales to support
successful installs
Safely operate company vehicles, including box trucks where applicable
Identify potential issues related to space, power, internet, or compliance
Inventory, Tools & Equipment Care
Assist with inventory management and tracking of deployed equipment
Ensure all equipment is scanned, logged, and documented per company policy
Maintain tools, vehicles, and equipment in clean, working condition
Leadership & Professional Expectations (Critical Role Requirements)
As a Game Technician, you are expected to:
Demonstrate a positive, solutions-focused attitude aligned with company
goals
Support company growth initiatives and operational changes
Take initiative without waiting for instruction on routine responsibilities
Lead by example in work ethic, professionalism, and accountability
Communicate concerns through proper channels in a constructive manner
Physical & Technical Requirements
Ability to lift and move equipment weighing 20-30 lbs (and occasionally more
with assistance)
Comfortable working on your feet for extended periods
Forklift certification required
Box truck driving experience preferred
Inventory and warehouse experience preferred
.
Licensing & Compliance
Valid Texas Driver's License required
Must maintain a clean driving record
Must comply with all company safety and travel policies
