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Not Specified Permanent

Chino, California · USA job

Dental Office Manager/ Billing & Treatment coordinator

Julie Au DMD Inc

Chino, California

Job description

Job Description Job Description


Benefits:

  • Company parties
  • Employee discounts
  • Opportunity for advancement
  • Retirement Account (Simple IRA with 3% match)

Private dental office in Chino CA is looking for an experienced, hands-on Dental Office Manager with strong billing and treatment coordination experience.

Billing is a big part of this position. We need someone who understands dental insurance, out-of-network billing, treatment presentations and collections and can stay on top of the financial side of the practice daily.

We are primarily out-of-network with the exception of Delta Dental and three other PPO insurance. One GP with hygiene, no HMO and no Denti-Cal.

Responsibilities include:

  • Out-of-network understanding how to calculate accurate patient fees
  • Treatment planning, financial presentations and collecting appropriate deposits upfront
  • Understand Cherry financing
  • Insurance verification
  • Following up on outstanding claims and keeping aging to a minimum
  • Monitoring daily production and collections
  • Reviewing billing reports, aging reports and accounts with remote billing team
  • Running and overseeing the front desk and daily office operations
  • Monitoring employee hours, schedules and overtime
  • Managing and supporting both front and back office staff
  • Reviewing day sheets and making sure production and collections are accurate
  • Assisting with month-end reports and reconciliation
  • Inventory and general office operations
  • Daily and weekly meetings with the doctor to review numbers, collections, production, aging, staffing and office goals
  • Training and holding team members accountable while maintaining a positive work environment
  • Recall scheduling


We are looking for someone who is comfortable wearing multiple hats. This is not strictly a staff management position. You will be involved with billing, treatment coordination, collections, reports, front desk operations and managing the team.


Strong dental billing and treatment coordination experience is required. Out-of-network experience is highly preferred. Must be comfortable calculating patient portions accurately, presenting treatment and discussing financial arrangements.


5+ year experience require

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