Job Description Job Description
We are looking for an experienced, dependable, and customer-focused Appliance Repair Technician to join our team in the Augusta area. The ideal candidate has at least 5 years of hands-on appliance repair experience, a reliable vehicle, strong troubleshooting skills, and the ability to communicate professionally with customers.
Job Responsibilities
- Diagnose, troubleshoot, and repair a wide range of household appliances.
- Service refrigerators, freezers, ovens, stoves, ranges, microwaves, dishwashers, washers, and dryers.
- Identify the cause of appliance problems and explain the issue clearly to customers.
- Communicate repair options, recommended solutions, and any additional issues discovered during service calls.
- Provide excellent face-to-face customer service and maintain a professional attitude in customers' homes.
- Complete service calls efficiently and accurately.
- Document repairs, parts needed, and job completion details.
- Maintain a clean, organized, and professional work environment.
Requirements
- Minimum 5 years of professional appliance repair experience.
- Strong working knowledge of multiple appliance brands and types.
- Ability to diagnose and troubleshoot mechanical and electrical appliance issues.
- Must have a reliable personal vehicle to travel to customer appointments.
- Must be comfortable speaking face-to-face with customers and explaining technical problems in simple terms.
- Strong communication, customer service, and problem-solving skills.
- Dependable, punctual, honest, and able to work independently.
- Must have the ability to manage service calls and represent the company professionally.
What We're Looking For
We need someone who knows their trade, can confidently diagnose appliance problems, and understands the importance of treating customers with respect. You should be able to explain what is wrong, why it happened when possible, and what is needed to fix it.
If you have the experience, transportation, and customer service skills to get the job done right, we want to hear from you!
