Job Description Job Description
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Field Service Technician - NC
If you enjoy hands-on work, solving problems, and learning new skills, this Field Service Technician role offers the opportunity to build your technical expertise while making a difference for customers. You'll service, troubleshoot, maintain, and commission high-purity water systems while working independently and alongside experienced technicians. With more than 41 years of industry experience, a strong history of stability, and great benefits, we provide a supportive environment where you can grow your skills and career.
Job Responsibilities
- Service, troubleshoot, maintain, and repair high-purity water systems at customer sites
- Diagnose mechanical and electrical issues and recommend solutions
- Assist with equipment installation, commissioning, and startup
- Collaborate with Service Management, Engineering, and other teams to resolve customer challenges
- Build strong customer relationships through professional, knowledgeable service
- Complete accurate service documentation and follow company and customer procedures
- Follow safe work practices in the shop, while driving, and at customer sites
- Participate in an on-call rotation
Ideal Candidate
- Dependable, mechanically inclined, and committed to quality work
- Enjoys troubleshooting, problem-solving, and learning new technology
- Familiar with pumps, valves, piping, flanges, and other mechanical components
- Strong communicator who works well with customers and colleagues
- Comfortable working independently and as part of a team
- Professional, safety-minded, detail-oriented, and committed to seeing the job through
- High school diploma or GED; 5+ years of mechanical, HVAC, electrical, field service, or related experience preferred
- Customer-facing technical experience and proficiency with Microsoft Word and Excel are a plus
Working Conditions
- Hands-on work in shop, industrial, and customer-site environments
- Local travel with approximately 7-8 overnight stays per month once fully trained; additional travel may be required during the first six months for training
- Occasional travel to other company locations
- Ability to lift up to 50 lbs., push/pull up to 100 lbs., and regularly climb, walk, bend, stoop, crawl, and reach
- Opportunity for ongoing technical training, professional development, and career growth
What we Offer:
- Competitive Compensation
- Comprehensive Benefits: Medical, Dental, Vision, Life Insurance, Health Savings Account with Company Contributions, and more
- 401(k) Match
- 9 Company-Paid Holidays
- Generous PTO: Increases with tenure
- Education Assistance
- Employee Referral Bonus Program
- Ongoing Training & Development: Learn from internal and external industry experts
Our Hiring Process
- A thorough interview process designed to ensure the right fit for both the candidate and our team.
Pureflow is an Equal Opportunity Employer. Any offer of employment is contingent upon the successful completion of post-offer, pre-employment screening requirements, including a background check and drug test for all positions. This position also requires the successful completion of a post-offer, pre-employment physical examination.
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