Field Services Manager

Job Description Job Description Field Services Manager

Salary: $55,000-$60,000 annually, depending on experience
Full-Time Year-Round Mount Dora, FL

Faithworks Total Ground Maintenance, LLC is hiring a dependable, organized Field Services Manager to supervise field employees and oversee quality across grounds maintenance, janitorial cleaning, pressure washing, and landscape enhancements.

We are a family-owned company serving government and commercial customers throughout Central Florida. This role offers the opportunity to lead employees, improve service quality, and own daily field operations.

About the Role

Reporting to our President/COO, you will oversee all field employees and work with ownership and office staff to keep services on track. Your primary responsibility is managing people and service delivery: preparing crews, communicating contract requirements, inspecting work, and ensuring deficiencies are corrected.

This active field management position requires regular customer-site visits and hands-on support as needed.

Responsibilities

• Supervise field employees, direct assignments, and hold crews accountable for quality, productivity, attendance, and safety.
• Review customer scopes of work and explain required tasks, service frequencies, and quality standards.
• Conduct quality control inspections, document findings, and take photos where permitted.
• Assign corrective work, set deadlines, and verify completion.
• Coordinate with scheduling staff on staffing needs, priorities, and service changes.
• Train and coach employees on work methods, equipment care, safety, and customer expectations.
• Evaluate performance, document concerns, and administer corrective action.
• Conduct follow-up interviews and make hiring recommendations to ownership.
• Exercise authority to terminate field employees when necessary, following company policies and documentation procedures.
• Ensure crews have the supplies, materials, vehicles, and equipment needed for scheduled work.
• Review labor hours, materials, and completion records against approved work orders and budgets.
• Address routine customer concerns and report significant issues to management.
• Assist with field work as needed while maintaining responsibility for supervision and quality control.

Qualifications

• At least three years of relevant field service experience, including experience supervising employees or crews.
• Strong working knowledge of commercial grounds maintenance, janitorial services, pressure washing, facilities services, or a related industry.
• Experience inspecting work, identifying problems, and ensuring corrections are completed.
• Ability to manage employees and priorities across multiple properties.
• Ability to read scopes of work, service schedules, and work orders.
• Clear communication skills and confidence providing direction, feedback, and employee documentation.
• Comfort using smartphones, email, scheduling software, digital checklists, and work records.
• Valid driver's license and ability to meet company driving requirements.
• Ability to perform essential duties, including site travel, inspections, and occasional physical field work, with or without reasonable accommodation.

Government contract experience is preferred. Expertise in every service is not required; willingness to learn our standards and enforce them consistently is essential.

Schedule and Location

Full-time, year-round position based in Mount Dora, with regular travel to assigned Central Florida properties. Hours vary with customer requirements and operational needs. Early mornings, evenings, or occasional weekends may be required.

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