Administrative + Patient Care Associate (2 Positions Available)
Location: Carlsbad, CA
Schedule: Part-Time to Start (M F + Saturdays Required)
Compensation: $18/hour during first month of training
Start Date: ASAP interviews this week and next
Growth Opportunity: One position may transition to full-time based on performance and clinic needs
About Us
Psychogenix is a neuropsychology and behavioral health practice providing cognitive assessments, patient support, and administrative coordination. We are expanding our operations and seeking two reliable, detail oriented Administrative + Patient Care Associates to support both front office workflow and patient care processes.
Position Overview
This hybrid role combines administrative responsibilities with patient-facing support. Ideal candidates are organized, punctual, comfortable with technology, and able to maintain professionalism in a fast-paced clinical environment.
Key Responsibilities
Greet patients, manage check-ins, and support intake workflows
Assist with scheduling, confirmations, and follow-up communication
Maintain accurate records, documentation, and data entry
Coordinate patient care tasks under clinician direction
Support billing, authorizations, and workers compensation workflows
Manage phone calls, emails, and secure messaging systems
Uphold confidentiality and compliance standards (HIPAA, CA WC regs)
Provide general office support and operational assistance
Required Qualifications
Strong communication and customer service skills
Must be bilingual (Spanish)
Ability to work M F and must be available Saturdays
Comfortable using Microsoft Word, Excel, and Microsoft 365 tools
Comfortable learning new software platforms
Reliable, punctual, and able to start immediately
High attention to detail and ability to follow structured workflows
Professional demeanor and ability to handle sensitive information
Preferred (Not Required)
Experience in healthcare, behavioral health, or workers compensation
Prior administrative or patient support experience
Familiarity with scheduling systems or medical billing platforms
Compensation & Training
$18/hour for the first month of training
Performance-based review after training
Opportunity for one role to transition to full-time
How to Apply
Please submit your resume and availability to Candidates able to start immediately will be prioritized. Interviews are being conducted this week and next.
